Making words work 

My first jobs were in book publishing, where I nurtured a lifelong love of books, writing, and learning. My transition to UX began with a fortuitous meeting with a skilled UX designer who very kindly let me shadow her on user interviews and during design crits. I had found my thing.

Before long I read up on UX design, research, and writing, got to know folks in those communities, then completed a UX design bootcamp. I started my UX career on amazing product content teams at Fidelity, VMWare Carbon Black, and Duo Security.

Now I'm a Content Design Leader at Cisco, and I live with my family in Ann Arbor, MI. I also run a monthly-ish UX content design meetup.

Other writing and speaking 

• At Button 2025, I gave a talk on how content heuristics can hold the key to standardized content at scale.
  
• Deciding on a Name? Bring the Right People and the Right Data Together - Medium
  
• How a Book Recommendation Inspired a Home Office Design - Cisco Security blog
• To See the Future of UX Writing, Look to the Past - Medium, code:words

Learning: Golf (slow going)

Reading

• White Teeth, Zadie Smith
• Understanding Context, Andrew Hinton